Leading Through Moments That Matter · Free workshop
When world events reach your team, what do you say?
Leaders are expected to respond when world events impact teams. This recorded workshop gives you a practical, values-based framework for deciding when to speak, when to act, and when to apply pressure.
Recorded live · 23 minutes. Best watched in one sitting, or revisited in sections as needed.
Why we made this
We created this workshop in response to real-world events affecting teams and communities.
We’re choosing to share a values-based leadership framework, not just a statement.
The cost of silence
Silence isn’t neutral. It’s a message.
What leaders tell themselves and what their people experience are often two different things. Societal impact is a strong expectation, or a deal breaker, when people consider a job (Edelman, 2023).
WHAT LEADERS THINK
“I don’t want to say the wrong thing.”
What employees experience: “Does leadership even see us?”
WHAT LEADERS THINK
“This isn’t my place.”
What employees experience: “Do our values mean anything?”
WHAT LEADERS THINK
“I’ll wait for guidance from above.”
What employees experience: “I’m on my own here.”
The Values-Based Framework
A human-centered way to decide under pressure.
The framework supports leaders through complex, high-impact moments, so they can respond with confidence and empathy, tailored to each situation. It rests on five guiding concepts.
CONCEPT 1
Impact on people
Start with who is affected, and how.
CONCEPT 2
Situational relevance
How close the event is to your team and your work.
CONCEPT 3
Sphere of influence
What you can actually change from where you sit.
CONCEPT 4
Operational integrity
Keep the work and the team steady while you respond.
CONCEPT 5
Actionability
Turn values into something people can see and use.
Know your spheres
Focus on what you control and influence.
Put your energy where it makes a difference, and let go of what sits only in your circle of concern.
1
SPHERE
Control
YOU DECIDE
What you directly decide. For example, your words, your actions, and how you show up in the world.
WHERE YOUR ENERGY GOES
Focus your energy here.
2
SPHERE
Influence
YOU AFFECT
What you can affect, but not control. For example, your team, some colleagues, and proposals to leadership.
WHERE YOUR ENERGY GOES
Focus your energy here too.
3
SPHERE
Concern
YOU CARE
What matters, but you can’t control. For example, company-wide decisions, external events, and politics.
WHERE YOUR ENERGY GOES
Let go of what sits only here.
Response options by role
Every level has a part to play.
Team lead: check in with your team and create space for processing.
Middle manager: propose a response to leadership and advocate upward.
Senior leader: set the tone and make it public.
Values-led communication
Four habits for whatever you say next.
Lead with values, not tactics.
Distinguish what you know from what you don’t.
Create safety for people to feel.
Be present and visible.
Take it with you
Two free tools for the next moment that matters.
Use them privately, before you respond, communicate, or stay silent.
Want to bring this to your leaders?
Leading Through Moments That Matter is part of our leadership topic library. Add it to a custom course, with practice built in.
Human First. AI Second.
